FAQ

FAQ Frequently asked questions about Hart Pest Management

What makes us better than most?

A.. Hart Pest Management specialises in the treatment of European wasps in all situations. We cover most general pest control requirements such as cockroaches, bedbugs, fleas, silverfish, feral bees, white tail spiders, redback spiders, rats, mice, etc.
B.. We use only the safest new generation insecticides to ensure the safety of your family and pets. No fumes, bad smells and minimum inconvenience to you when carrying out the work.
C.. NO HOSES! All work inside and out is done using portable equipment.
D.. Excellent rates, unlikely to be matched by any reputable operator.
E.. Times to suit you as far as reasonably possible and will be there on time, or will notify you of any unforseen delay
F.. Discounts for multiple bookings between neighbours and seniors
G.. Talk direct to the qualified, caring and enthusiastic technician
H.. Only top quality chemicals used incorporating the latest and safest technology
I.. All work guaranteed, which is cheerfully honoured in the unlikely event of a call back
J.. Fully insured

What can you do to assist with the smooth execution of your pest control?

Clean and tidy up, remove shoes and stored articles from bottoms of wardrobes, expose as much skirting board area as possible by pulling light
items of furniture and belongings away from walls. Remove any washing from your clothesline.

Put food away, also toothbrushes. Plates and cutlery should not be left out, if they are, please cover with tea towels.

Fish, hermit crabs and the likes need to be covered, aquarium pumps turned off if possible. Ponds with fish will be OK as we will avoid them, but their
locality will not get treated to the same standard as the rest of the house if they are close by. As fish keepers ourselves, we are sure you will understand. We will need to avoid aviary birds also, so please talk to us about these and any other pets you may have.

Once dried, our chemicals won’t harm your dog or cat, but please invert or remove their food bowls. Some animals, cats in particular, may become
unnerved by the compressed air hissing, so to avoid distress to your pets talk to us about working around them. We understand they are part of your family too and need to be considered.

Do we have to leave the house?

Ideally yes. (We can work out an alternative plan for the house-bound). We are quite used to being left to get on with it and locking up behind
ourselves or whatever arrangement suits you best. If you decide that you don’t want to leave, then you stay at your own risk. The chemicals are very
safe, but common sense dictates that we all follow WHS guidelines and err on the side of caution. Please talk to us!

When can I get the work done?

We are happy to carry out work Monday to Friday 7:00 to 4:30 but can be flexible and may be able to fit in a weekend appointment if all else fails to suit you. There may be an additional charge for this.

What about an emergency?

Few pest problems constitute an emergency in their own right, but we appreciate that some people have phobias of mice and spiders, and a sudden
invasion of bees (we prefer you to attempt to get bees removed by a bee keeper if possible as they are beneficial insects and should be treated as a
pest only as a last resort) or wasps can be most alarming and sometimes dangerous. We will take your call at any time and respond as quickly as
possible. Additional fee applies to out of hours call out.

How long will it take?

Obviously it depends on how big your property is. Pergolas and outbuildings take up time, specific problems such as cockroaches in the kitchen need
special attention for example. On average, it takes about an hour for a 4 bedroom single storey house.

What do I need to tell you?

The more information you give us, the better we can treat your property for specific pests. For example, if you have carpet beetles (or suspect you may)
we will need to allocate more time to the job. Maybe you have seen white tail spiders? We tailor our treatment slightly in this event. Talk to us! We like to listen.

How do I pay?

Cash, Cheque, or EFTPOS.

credit cards

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