Pest Control Canberra - Hart Pest Management



Yes! They really do exist (also sometimes confused with dust mite), and if you have encountered them you will know that they are the most insidious of pests. They usually emerge from their harbourages in and around your bed in the early hours of the morning, spend about 10 minutes sucking your blood and then return to their hiding place. If this doesn’t “gross you out” then probably not much will!

Treating bedbugs can be very hard. In a hotel or motel room where there are very sparse furnishings it is bad enough, but in a residential environment it can be a very challenging operation.

There are several means of killing bedbugs, chemicals, dry steam and other extreme temperature controls. The Australian Bedbug code of practice is very informative regarding the methods that can be implemented Hart Pest Management works to this code and also has the latest information, tools and technical know-how to achieve the best results. We will always visit your premises at least twice. We carry out the initial treatment and return in 7 to 10 days to do a follow-up.

If you suspect you have bedbugs, don’t do anything! Call us and we will advise you if you have them or not. We charge nothing if we do nothing! Suspected bedbug bites can be confirmed by your GP.


For best effect in the treatment of spiders, it is preferable to spray them or their webs. Spiders actually walk on "claws" which are a cuticle rather like our fingernails or toenails, so chemicals are less likely to be absorbed into their system just by casual contact. To help facilitate control, we recommend that you don't remove the webs prior to spraying and to leave webs undisturbed for a couple of weeks after.

We will treat inside your house, around skirting boards, behind solid furniture (if space available), bottoms of wardrobes, bathrooms, laundry

We will ask you if you have any specific problems when we arrive, in particular we need to know if you have sighted white tail spiders as the
treatment is slightly different, though all covered in the one low cost of course.

We will treat your roof void using an insecticidal dust, and similar treatment is used if you have a sub-floor.

Externally we will treat all areas of your house that are accessible from ground level, which is achievable on most domestic dwellings. Please read
the Residential section of this site if you have pets. Please note if there is a strong breeze on the day of your treatment we may postpone the external
work. This is to avoid insecticide drifting onto neighbouring properties, or even onto garden beds where beneficial insects may be harmed unnecessarily.
Usually we can do this at the first opportunity without you having to be at home as long as there is access without the need to unlock.


Rodents is the general term for Rats & Mice. We treat Rodents using a Rodentcide which is encompassed in wax blocks. The blocks are strategically placed in roof voids, subfloors and within the house or outbuilding as required. Generally the baits are placed in disposable purpose-made cardboard bait stations which can be discarded once the problem has been dealt with, but in circumstances where there are young children or animals, particularly dogs that like to chew, we will supply at a nominal extra cost strong plastic tamper resistant bait stations.

Once the Rodents have feasted upon the baits, they generally leave the premises in search of water, as one of the symptoms of poisoning is a strong thirst, however they sometimes just don’t make it.


Cockroaches come in many varieties, most of which live outdoors and play their part in the general ecology of your garden and rarely venture indoors. Some live in your roof void or subfloor, and rarely venture into your dwelling space. Some however are notable pest species. They include the American cockroach, the brown banded cockroach and the German cockroach, the latter being the smallest, but most prolific breeder and arguably the hardest to eradicate. However, thanks to modern chemical technology we can usually fix even a bad problem in a couple of treatments.

Carpet beetle

There are several varieties of carpet beetles in Australia, but the treatment is the same. Treatment entails spraying the entire area of infected carpet, including (and this is the hard part) under all furniture. If it is to be done correctly and thoroughly, it is also advisable to “gas” which is actually a space spray to ensure none are missed in the carpet treatment.

Carpet beetles, despite their name, actually thrive in bird nests, dead rodents, and even pipe lagging in roof voids, so a treatment of your roof void is also carried out. This entails blowing a pyrethrum dust into your roof void under pressure.


Possums are a native Australian Marsupial, they are also a right pain to those who have them where they shouldn't be, which is usually in your roof
void! They make a terrible noise, cause sleeplessness to their unintentional hosts, and cause structural damage to houses. Despite this, they are protected by law and we are not allowed to harm them, and neither would we want to!

What we can do, is either humanely trap them in a cage (with a big juicy apple to keep them going!) and release them outside. In the meantime, we proof the house against re-entry (if it is a small job only, for larger jobs you will need to contact a builder to carry out proofing). Or, where possible we will install a one way hatch that lets them out and not back in again!

PLEASE NOTE: We are unable to do anything about possums that are OUTSIDE!
They have a perfect right to be there and annoying as they may be they cannot be removed. No exceptions!

Possums are territorial and will return from significant distances if taken further afield, which in any case is illegal.


Fleas are most often treated in an empty house, particularly one that has been empty for some time. It is advisable to discard or hot wash all pet
blankets etc. We will do a treatment of all areas, including subfloor if present. At our discretion we may do a space spray also. If you are leaving a rental property, and require an end of lease flea treatment we can do this at a very reasonable rate.


Ants come in many varieties. Most are harmless to us, and although found distasteful by many, away from the dwelling they are beneficial in as much as they aerate the soil and dispose of dead insects etc.

However, once they get into our homes, even the most harmless species are a nuisance, and because of their disease spreading capabilities need to eradicated. We now have some very effective treatments to deal with all species of ants in most situations, even if the nest is not readily visible

European Wasps

European Wasp, Vespula germanica. Photo: B Carson-Ewart

The European Wasp is easily distinguished from native wasps by its vivid yellow and black markings. It is a native of Europe, North Africa and Asia Minor. In Australia, the first European Wasps were found in Tasmania in 1959. By 1978 they had also been found in Victoria, South Australia, New South Wales and Western Australia. They are now firmly established here in Canberra, as well as in metropolitan Sydney, and are also found in Bowral/Moss Vale, the Blue Mountains, Narrandera, Deniliquin, Albury, Wagga, Coleambally, Griffith, Dareton, Junee, Forbes, Coonabarabran, Orange, Bathurst and West Wyalong. European Wasps are also present in New Zealand.

European Wasps are a stout wasp with a bright yellow and black banded abdomen, and a pair of black spots on each yellow band. They have two pairs of clear wings with the first pair larger and the body is about 1.2 cm - 1.5 cm long. They have black antennae and fly with their legs held close to the body.

Habitat and Biology
European Wasps are found in large communal nests, normally only visible as a small entrance hole. They are normally built either underground or in cavities in walls, ceilings, logs or trees. The nests are made from chewed wood fibre. Worker wasps leave the nest in search of food, and are attracted to meats, sweet food and drink.

Colonies begin in spring with a single fertilised queen, who makes a nest with a single egg in each of a small number of cells. These eggs hatch into grub-like larvae that are tended by the queen for the few weeks it takes them to reach maturity. This first batch of workers takes over nest construction and rearing larvae, and the queen concentrates on egg-laying. The nest continues to be extended throughout summer.

Towards the end of summer, several larger cells are constructed, in which a new generation of queens develop. Males also develop, and mate with the queens outside the nest before they die.

In late autumn the original queen dies, and the new queens disperse to find suitable over-wintering sites before forming a new nest in spring. In Europe the old nest then disintegrates and the dispersed queens hibernate in sheltered spots beneath loose tree bark or in roofs. A hibernating queen holds on to the substrate with her jaws, and tucks her legs, wings and antennae beneath her, remaining immobile for up to six months. However it is significant that in the warmer climate of Australia, one of the new queens may stay in the nest and begin laying eggs, without the usual over-wintering period being observed. Over several seasons, this can result in giant nests containing more than 100,000 wasps.

European Wasps are more aggressive than bees and will attack when their nests are disturbed. Unlike bees, wasps can sting more than once, and do not die after stinging. The sting causes a burning pain and swelling. If stings are multiple, a more severe systemic reaction may occur.

In some individuals, wasp, bee and ant stings can cause an allergic reaction (anaphylaxis), but this is relatively uncommon. Effective treatment is available, which involves known bee/ant/wasp sting allergy sufferers carrying a special kit when outdoors. Immunotherapy or desensitisation is also available, and can reduce the severity of the allergy. Seven deaths over a twenty-year period attributed to wasp stings have been recorded in Australia, mainly amongst known allergy sufferers who were not carrying their preventative medicine with them.

First Aid
A cold pack may be used to relieve the pain of the sting, alternatively vinegar is effective. If there is evidence of a more severe reaction or the sting victim is known to be allergic to wasp and bee venom, medical attention should be sought immediately.

European Wasps have established themselves in Canberra. And unfortunately are here to stay. Hart Pest Management is committed to assisting in their control at an affordable cost. As with all our work you get a generous warranty period, this is important as sometimes the nests are well imbedded into the structure of your home and several attempts may be required to eradicate them, generally speaking though we get them the first time! We use compressed air (not CO2 as this is environmentally unfriendly) to blow insecticidal dust (it has an extremely low toxicity to humans dogs, cats etc) right into the nest. The nest is wiped out within a couple of hours, depending on time of day of the treatment as wasps out of the nest at the time of treatment have to return and contact the dust for them to die. In this interim period there can be much activity around the nest entrance and it's very prudent to stay well clear!

European Wasp Hotline 6162 1914 or email: Philip Spradbury for even more technical information